As a customer success manager at inploi, you will be responsible for building and maintaining relationships with our enterprise clients. You will be a key player in ensuring customer satisfaction and driving revenue growth through expanding accounts and upselling our SaaS products. Have you got at least 2 years of experience in enterprise account management in a fast-paced and competitive market, with a proven track record of success? Do you have the ability to manage senior stakeholders within large accounts and think strategically to identify customer pain points and opportunities for account expansion? You’ll need to have strong technical expertise and a grasp of data and analytics, and be able to communicate technical concepts to customers effectively. A strong understanding of account management best practice as well as first-class communication and listening skills is essential to build trust quickly with our customers. You will work closely with inploi's Sales and Product teams to ensure complete customer satisfaction, and will develop a deep understanding of inploi's product to communicate our value proposition to customers. You will also evaluate customer performance data to communicate wins and additional areas to improve. Prior experience with Hubspot, Notion, Asana, HR tech, and performance marketing or programmatic advertising are a plus. In return, inploi offers a competitive salary, the opportunity to work directly with the founding team, flexible and hybrid working options, generous leave, and a weekly team lunch. Additionally, there is huge opportunity for growth in an open, friendly and ambitious work environment. As a customer success manager at inploi, you will be expected to embody the company's core values of putting customers first, being humble, fostering a culture of teamwork and collaboration and placing a premium on integrity. If this sounds like then we’d love to hear from you!

Enterprise AE - inploi - London About inploi inploi is a UK-based technology company with global ambition: rebuilding the infrastructure of online talent attraction. The labour market is in crisis, with countries all over the world grappling with the tightest hiring environment on record. inploi’s suite of SaaS products helps enterprises to win the war for talent, empowering them to attract, engage, and convert job seekers by modernising their talent attraction. To date, we’ve built a successful business organically and through outbound sales to find new clients. We’re ready to take our growth to the next stage. What we’re looking for We are looking for dynamic Account Executives to join our sales team at an exciting point in inploi’s growth. This is a unique opportunity for an ambitious individual excited by the idea of being the first members of the GTM team of a scaling technology business. As an AE you will report to the head of sales and work closely with the companies leadership team as they work to accelerate go to market. As an Enterprise Account Executive, you will: - Generate and actively pursue a list of targeted Enterprise Accounts, creating individual action plans resulting in closed deals - Roll-up your sleeves and get your hands dirty, working on lead gen, qualification, and conversion - Be skilled in building business champions and running a complex sales process - Meet and exceed individual and team revenue expectations - Be accountable for delivering a pipeline of sales, consistently analysing sales metrics, pipeline quality, and deal stage - Accurately forecast sales opportunities via pipeline reporting - Expertly present inploi’s products and services to new corporate accounts - Work with the Account Management and Product teams to ensure complete customer satisfaction - Continuously develop and strengthen key relationships - Help evolve inploi’s messaging as you gather market feedback, working closely with the founders and marketing team - Exceed activity, pipeline, and revenue goals on a quarterly basis The ideal candidate will have: - 2+ years enterprise sales experience in a fast-paced and competitive market with a focus on new business - Experience and demonstrated success in a Seed/Series A stage technology company - A proven track record successfully selling enterprise software solutions (and preferably SaaS) - Familiarity working cross-functionally with product, marketing, and customer success teams - Ability to clearly communicate technical concepts and build great relationships with customers - Strong understanding of enterprise sales processes and best practices - Extraordinary drive, attention to detail, and ambition - First-class communication skills - High integrity and ability to build trust quickly - The ability to integrate knowledge across disciplines to include cold calling, consultative selling, product demonstrations, closing contracts, operation/process flow and product function - Industry experience selling HR technology is a plus - Validated quota achievement (top 10% in your company) - Excellent interpersonal and presentation skills inploi’s core values and mission as second nature – put customers first, be humble, foster a culture of teamwork and collaboration (no drama/ego), place a premium on integrity. What we offer: - A competitive base salary, dependent on experience - A generous commission structure - Stock options - Generous leave - Flexible/remote working - Working directly with the founding team to shape the direction of the company - An open, friendly & ambitious work environment

About inploi inploi is a UK-based technology company with global ambition: rebuilding the infrastructure of online talent attraction. The labour market is in crisis, with countries all over the world grappling with the tightest hiring environment on record. inploi’s suite of SaaS products helps enterprises to win the war for talent, empowering them to attract, engage, and convert job seekers by modernising their talent attraction. To date, we’ve built a successful business organically and through outbound sales to find new clients. We’re ready to take our growth to the next stage. We are looking for a dynamic individual to join our sales team as our first Sales Development Representative. It is an exciting point in inploi’s growth and this is a unique opportunity for ambitious individuals excited by the prospect of working in a fast-growth technology business. Requirements • 6 months – 1 year experience in a Sales Development Role. Bonus if this has been within a start-up, agency, or technology business. Experience with HR/talent attraction technology a huge plus. • Candidates who have considerable customer facing sales experience will also be considered. • As an SDR, you will be excited by the prospect of building a pipeline by identifying, engaging, and qualifying leads. • You will need to be confident, but inquisitive too. Communicating our proposition is important, but equally you will need to be good at asking questions and unearthing our customers' challenges and goals. • Experience with enterprise level organisations (think FTSE 250 or Global 5000) with an account based prospecting approach is a plus. • You’ll help across various go-to-market activities, including marketing collateral, product positioning, traveling to conferences, brand evangelism, attending meetups, etc. when needed. What the job involves • Achieve and exceed monthly targets/KPIs of number of sales qualified leads • Do cold outreach to new prospects • Experiment with different sales channels and be able to leverage the most effective ones, including email, calls, socials etc. or any creative means you feel will help drive new business and add value to our prospective customers • Prospecting and research activities • Track all sales activity in our CRM. Familiarity with Hubspot would be ideal. • Work closely with the sales team to refine call, messaging, and email strategies • Excellent interpersonal and presentation skills • Extraordinary drive, attention to detail, and ambition • Bringing creativity and a personal approach to your outbound activities. We have a clear proposition but want you to own your outreach and bring your own personal style to the table. • Full training will be provided during the ramp up period (4 months to full target) What we offer: - A competitive base salary, dependent on experience (up to £40k + commission) Stock options - Generous leave - Flexible/remote working - Working directly with the founding team to shape the direction of the company - An open, friendly & ambitious work environment

We’re looking for an ambitious self-starter with high energy and exceptional organisational skills to join the inploi team as our Office Manager. This is a brand new role at an exciting point in inploi’s growth. We have recently moved into a new office in Old Street and are looking for someone with 3+ years of office management experience to support our team of 30 employees. As our office manager, you will wear many hats. You will be responsible for driving culture and engagement, nurturing a positive work environment, and supporting leadership with day-to-day administrative support on key business operational projects and initiatives. Your tasks will range from onboarding new team members and managing office procedures, through to organising team socials and keeping our food & drink stocked. You will be an integral part of our team and will have a lot of autonomy in a fast-growing technology business. As our first ever office manager, you’ll have the opportunity to shape the role and get involved in all aspects of the business. The role is hybrid with 3/4 days in the office, but flexible based on the day-to-day needs of the business. Key responsibilities: • General office management • Event management: coordinating team socials and leadership offsites • HR admin: interview management and onboarding new team members • Equipment and supplier management • IT upkeep: mobile phone contracts and new laptops • Meeting support: organising refreshments for meetings and welcoming guests • Travel arrangement: transport, visas and accommodation • Diary management: supporting our 2x founders • Ad hoc project support • Keeping the plants alive!!! The ideal candidate… • 3+ years experience in an office manager/assistant role • Proactive self-starter with high energy • Exceptional organisational skills • Great at building relationships • Excellent stakeholder management skills • Able to juggle multiple priorities/tasks • High level of attention to detail • Willing to go the extra mile What we offer: • Salary £24-28K • Stock options • Generous leave • Flexible working • An open, friendly & ambitious work environment